Champions’ League: avanza il Man Utd. Servizi ai tifosi: la FSF dà i voti ai clubs. Inghilterra: Terry ritorna capitano?

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Nonostante qualche patema di troppo nelle battute finali il Manchester United, battendo per due reti ad una il Marsiglia, si è assicurato il passaggio del turno nella massima manifestazione continentale per club. La Football Supporters’ Federation ha valutato i servizi offerti dalle varie società ai propri sostenitori nelle prime due serie del calcio inglese. Tottenham, Arsenal, Birmingham e Blackburn eccellerebbero nella EPL, con il sopra citato Man Utd e l’ Everton agli ultimi posti. Nella Championship bene Ipswich, Derby e Norwich con lo Seffield United in castigo dietro alla lavagna. Le contemporanee assenze di Ferdinand e Gerrard potrebbero rilanciare Terry nel ruolo di capitano della nazionale inglese contro il Galles.Il difensore era stato recentemente privato di tale incarico al termine di una vicenda sentimentale.

 

Man Utd 2 1 Marseille (agg 2 – 1)

Javier Hernandez scores United's opener
Hernandez scores United’s opener after great work by Rooney


By Phil McNulty
Chief football writer at Old Trafford

Manchester United survived a late scare against Marseille before advancing into the Champions League quarter-finals for the fifth season in succession.

Javier Hernandez cemented his growing reputation with two close-range finishes to put United in control – but a late own goal from Wes Brown forced an anxious finale as Marseille pressed for the equaliser that would have sent them through.Sir Alex Ferguson looks to have unearthed a goal poacher in the mould of Ole Gunnar Solskjaer in young Mexican Hernandez and he was on the spot inside five minutes to slide in Wayne Rooney’s ball across the face of goal.Marseille had the chance to snatch a crucial away goal but wastefully cast their best opportunities aside with Andre-Pierre Gignac and Souleymane Diawara the guilty men in the first half.Rooney and the ageless Ryan Giggs were prominent for United, but they continued to live dangerously with former star Gabriel Heinze heading wide and Benoit Cheyrou making keeper Edwin van der Sar work with another effort.Hernandez swooped again for United’s second from Giggs’ cross with 15 minutes left, but any hopes of a routine finish evaporated when Brown headed a corner from Lucho Gonzalez into his own net.United held out in relative comfort, although a defence stripped of injured captain Nemanja Vidic was uncertain throughout and Ferguson will be relieved to have survived what was, at times, a hazardous assignment.Victory came at a cost, however, as United’s defensive injury list lengthened with both John O’Shea and Rafael substituted after suffering hamstring injuries.United were forced to pair Chris Smalling and Brown in central defence after Vidic was ruled out with a calf injury, but Ferguson had the bonus of being able to recall Nani ahead of schedule after the shin injury he sustained at Liverpool.Ferguson left leading scorer Dimitar Berbatov on the bench once more as he kept faith with Rooney and Hernandez in attack – a trust rewarded with an early opening goal.After a superb pass out to Giggs, Rooney found space in the Marseille box and when he drove an effort across the face of goal Hernandez was waiting to pounce in the manner that is swiftly becoming his trademark.Marseille went in search of the equaliser and an away goal and should have scored it in an immediate response to Hernandez’s strike. Andre Ayew’s flick sent the highly-regarded Gignac clear but he sidefooted over with only Van der Sar to beat.United’s defence, already revamped as a result of Vidic’s absence, suffered another blow when O’Shea pulled up clutching his hamstring on an attacking run into the area and was immediately replaced by Rafael.Despite enjoying the greater share of possession, United escaped again when Taye Taiwo’s corner was met by the head of Diawara who, to Old Trafford’s great relief, failed to trouble Van der Sar as another opportunity for an equaliser was spurned.Old Trafford appealed loudly for a penalty as the interval approached but Spanish official Carlos Velasco Hernandez ruled that it was simply a tangle between Taiwo and Hernandez and waved the protests away.The lively Rooney had posed United’s biggest threat and he was troubling Marseille again in the early stages of the second half, twice narrowly failing to play in Hernandez as he loitered with intent in the area.Marseille, however, sensed they could play on Old Trafford’s nerves and it was former United defender Heinze who provided the next moment of anxiety when he sent a header wide from Gonzalez’s corner.Brown was lucky to escape with a wild mis-kick in front of goal before United’s injury curse struck once more as substitute Rafael was stretchered off with a hamstring injury, his brother Fabio replacing him.Cheyrou then forced a smart save out of Van der Sar before the predatory Hernandez struck to double their advantage with another close-range finish from a perfect cross by Giggs.If United and Old Trafford thought they could relax with 15 minutes to go, they were soon thinking again as Marseille pulled a goal back as Brown diverted another Gonzalez corner into his own net with seven minutes left. Paul Scholes tried in vain to keep the ball out but it had clearly crossed the line.As the clocked ticked down, Marseille were unable to apply any serious pressure and Old Trafford was able to celebrate safe passage into the last eight of the Champions League once more.

(BBC Football )

 


 

Football clubs ‘pay lip service’ to customer care

Tottenham supporters fared best in the report
Tottenham supporters fared best in the report


By Matt Slater
BBC sports news reporter

English clubs still take fans for granted, according to a scathing report by the Football Supporters’ Federation.

The FSF looked at customer care guidelines in the top two divisions and found many were inadequate or out-of-date – Everton’s was non-existent.Tottenham had the best “club charter” in the Premier League, with Ipswich leading the way in the Championship.“Many clubs just pay lip service to their fans, a truth reflected in the charters,” said the FSF’s Amanda Jacks.”It’s quite obvious many documents had little thought put into them and were given a very low priority by the clubs.”

The FSF has identified a number of shortcomings

Independent Football Ombudsman chair Professor Derek Fraser

Each club’s charter was given a 0-5 rating in seven categories: accessibility, timeliness, quality, clarity of complaints procedure, appeals process and contact details for the relevant league and Independent Football Ombudsman (IFO).Among Premier League clubs, Spurs scored 31 out of a possible 35 points, with Arsenal second on 23, and Birmingham City and Blackburn Rovers tied in third on 22. Everton scored no points, with Manchester United second from bottom on eight.In the Championship, Ipswich Town scored 32, Derby County 31 and Norwich City 29, but Sheffield United matched Everton’s mark of zero.The Goodison Park club acknowledged the charter was missing from the official website but said an updated version was currently being prepared.”What is a quite complex and lengthy process is now almost complete, it will be available again online soon,” an Everton spokesman said.Professor Derek Fraser, chairman of the IFO and Standards Verification UK, welcomed the FSF’s research, saying: “The ombudsman places great reliance on the charters in evaluating whether clubs have met their stated obligations to supporters.

Feedback from VisitEngland has been very encouraging that clubs are offering fans a good customer experience

Premier League spokesman

“The FSF has identified a number of shortcomings and the IFO supports the wish to make the charters an even more effective way of clarifying and enhancing the relationship between clubs and supporters.”The IFO was set up by English football’s three main authorities – the Football Association, Football League and Premier League – to settle disputes between supporters and clubs on issues such as ticket prices, complaints about merchandise and kick-off times.The report also rated the authorities’ charters. The Football League came out on top, with the Premier League a distant third.A Premier League spokesman questioned the quality of the FSF research and pointed out that a survey by opinion pollsters Populus found that 65% of supporters think their club offers better customer service than it did five years ago.”We are currently working with VisitEngland to assess all 20 Premier League clubs under its ‘Visitor Attraction Quality Assurance Scheme’, which looks at football grounds on similar lines to a more traditional type of visitor attraction,” the spokesman added.”The findings of this work will be announced before the end of the season but feedback from VisitEngland so far has been very encouraging that clubs are offering fans a good customer experience.”The introduction of club charters was a recommendation from the Football Task Force in 1999. That body, chaired by former Conservative minister David Mellor, was introduced by Tony Blair’s Labour government in 1997 but disbanded after two largely ineffectual years.The most recent intervention into football from the world of politics, the Culture, Media and Sport Select Committee’s inquiry into football governance, continues at Burnley’s Turf Moor home on Tuesday.In the third session of their two-month investigation, the panel of MPs will hear evidence from Ken Bates, John Bowler and Barry Kilby, the chairmen of Leeds United, Crewe Alexandra and Burnley respectively, and Exeter City’s vice-chairman Julian Tagg.They will also quiz Malcolm Clarke and Steven Powell from the FSF, the national supporters’ organisation for fans in England and Wales, and Dave Boyle, the chief executive of Supporters Direct, the body that promotes greater fans-involvement in football clubs.

(BBC Football )

 

Fabio Capello considers making John Terry England captain

John Terry
Terry was overlooked as the captain against Denmark


England boss Fabio Capello said he is considering relieving Rio Ferdinand of his captaincy duties and handing the role back to former skipper John Terry.

Injured Ferdinand misses the Euro 2012 qualifier against Wales on 26 March.Last year, Terry was stripped of the armband and Capello wants to avoid it being passed around like it was in February’s friendly against Denmark.”I was really upset about what happened in Denmark, when I saw the players saying ‘who is the captain?’,” he said.”After one year of punishment, it was not the best moment for John Terry to see this. For that reason I need to make a decision – and it will be a permanent decision, not just one game.“With vice-captain Steven Gerrard also out of the Wales game with a hernia injury, Capello is expected to formally announce the decision before the encounter at the Millennium Stadium.”

(BBC Football )

 

 

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Champions’ League: avanza il Man Utd. Servizi ai tifosi: la FSF dà i voti ai clubs. Inghilterra: Terry ritorna capitano?ultima modifica: 2011-03-15T05:50:00+01:00da misterloyal
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